
Ruben Glueck
How to be a good employee
The keys to success
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There is work that I know how to do and it has to be done every day forever. This is relatively easy. It takes discipline and a resistance to boredom.
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Problems have to be solved and their solutions have to be implemented and it usually doesn’t work best the first try.
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The punishment for wrong thinking is being condemned to only doing work that requires no thought.
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Solving problems with everyone watching and back seat driving is harder. This is especially tough if other people have the power to give you orders you must obey.
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Good solutions involve compromise and that invites people to complain and criticise. This takes confidence and thick skin.
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Most real world problems involve incomplete information so that a terrific solution could fail through no fault of my own.
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Resist the temptation to order people around without their consent. My solution may be optimal, but I still have to sell it. This is true even when I am the boss.
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Believe it or not, someone else might have a better idea than me.
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The gold standard for any team is respect in the midst of crises. When I win this time and he wins that time, this is not an invitation for a parallel pair of I-told-you-so’s. When does it end? Before it starts.
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Surprises happen. Accidents happen. Shit happens!
Here's what I used to do:
When I see a goal in the distance, I close my mind and go straight for it in a rush in order to enjoy the burst of satisfaction upon arrival.
And here's why it was irresponsible:
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I neglected the possibility of seeing a better prize and switching plans en-route or modifying this plan as needed
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I didn't consider that someone might trip me up because it was so obvious where I was headed
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Rushing anywhere is reckless
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I ignored the fact that the direct path to a goal may not be the best one
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I didn't ask for help, I didn't discuss my plans with others and I didn't care that my single minded rush was curious and might harm someone
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I go berserk if I am interrupted
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All notions of teamwork are lost in this process
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I didn't consider that I might have been mistaken somewhere and the goal couldn't have been obtained that way and all would fail
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Perhaps the one goal could have been broken up into sub-goals each carrying its own independent reward rather than one single burst of satisfaction. The former is healthier.
I'm much smarter now. Ya live, Ya learn!